[email protected]
For broken pages, account sign-in problems, audio issues, accessibility help, curriculum feedback, or a safety concern about how the product behaves.
CONTACT SUPER GIO
Grown-ups, here are the intended contact routes.
Super Gio does not use a public contact form and does not invite children to submit messages. The role addresses below appear in the product, but their delivery and staffing have not been technically verified.
Two addresses, two clear jobs.
[email protected]
For account-data access, correction, deletion, privacy questions, or a concern that information was provided without appropriate parent involvement.
Enough detail to help, without oversharing.
- For a product problem: include the page address, device and browser type, what the grown-up expected, and what happened.
- For an account request: write from the registered parent email when possible and include the parent username and the request type.
- For a privacy concern: describe the issue without sending the child's writing, school information, home address, photos, recordings, or other unnecessary details.
- For a security issue: explain the behavior, but never email a password, active reset link, session cookie, or secret key.