user research, interaction, accessibility, and usability
Interpret user testing
Twelve users: 10 complete checkout. Both failures are screen-reader users; labels announce "button" with no name.
- Aggregate 83% masks a systematic accessibility failure.
- Apply the method to this new case and check the strongest alternative.
Which conclusion is responsible?
MODELInclusive Design Lens
BUILD
PROVEChoose with evidence
CLUEPause. Find what matters. Then make your move.